Citat:The following is a large collection of stories and anecdotes about clueless computer users. It's a baffling phenomenon that in today's society an individual, who might in other circumstances be considered smart and wise, can sit down in front of a computer screen and instantly lose every last shred of common sense he ever possessed. Complicate this phenomenon with a case of "computerphobia," and you end up with tech support personnel having phone conversations that are funny in retrospect but seem like perfectly valid motives for wild machine gun shooting sprees at the time. You will read stories in this file that will convince you that among the human race are human-shaped artichokes futilely attempting to break the highly regarded social convention that vegetables should not operate electronic equipment. And yet, amidst the vast, surging quantities of stupidity are perfectly excusable technological mishaps -- but that are amusing nonetheless. After all, even the best of us engages in a little brainless folly every once in a while.
Most of these stories are true. Some happened to me personally. Some happened to friends of mine. Some are considered urban legends, but even most of these are more likely to have happened in some form or another than not. Skeptics look at such stories and doubt their truth. But reason, common sense, and experience tell me that if you sit someone who isn't computer literate (even a smart someone) down in front of a computer, you're bound to accrue anecdotes no less outrageous than these. You'd be surprised.
http://www.rinkworks.com/stupid/
Citat: * Tech Support: "All right. Now click 'OK'."
* Customer: "Click 'OK'?"
* Tech Support: "Yes, click 'OK'."
* Customer: "Click 'OK'?"
* Tech Support: "That's right. Click 'OK'."
* Customer: "So I click 'OK', right?"
* Tech Support: "Right. Click 'OK'."
Pause.
* Customer: "I clicked 'Cancel'."
* Tech Support: "YOU CLICKED 'CANCEL'???"
* Customer: "That's what I was supposed to do, right?"
* Tech Support: "No, you were supposed to click 'OK'."
* Customer: "I thought you said to click 'Cancel'."
* Tech Support: "NO. I said to click 'OK'."
* Customer: "Oh."
* Tech Support: "Now we have to start over."
* Customer: "Why?"
* Tech Support: "Because you clicked 'Cancel'."
* Customer: "Wasn't I supposed to click 'Cancel'?"
* Tech Support: "No. Forget that. Let's start from the top."
* Customer: "Ok."
I spent the next fifteen minutes re-constructing the carefully crafted setup for this lady's unique computer.
* Tech Support: "All right. Now, are you ready to click 'OK'?"
* Customer: "Yes."
* Tech Support: "Great. Now click 'OK'."
Pause.
* Customer: "I clicked 'Cancel'."
And people wonder why my mouse pad has a target on it labeled "BANG HEAD HERE."
Upozorenje: Moze se desiti da provede sate citajuci sve ove bisere. Ako imate mnogo, mnogo, mnogo vremena za gubljenje, samo izvolite. Ako ne... Bolje ni da ne gledate. Mnogo je zarazno. Ako ipak krenete sa citanjem, nemojte da krivite mene ako ne mozete da prestanete.
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