BSOD 0x7F

1

BSOD 0x7F

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  • Pridružio: 13 Feb 2012
  • Poruke: 364

Pre jedno nedelju dana krenuo je komp da mi se restartuje tako na oko 2h jel moze neka pomoc? Smile Smile



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  • magna86  Male
  • Anti Malware Fighter
    Rank 2
  • Pridružio: 21 Jun 2008
  • Poruke: 6101

Ako se pojavi plavi ekran, tkz. BSOD, on nastaje iz dva razloga, ili neispravan hardware ili zbog kernel drajvera. Rootkit takodje spada u drajvere ali ... Nista, mora dijagnostika.





Arrow Preuzmi instalaciju za WhoCrashed program sa sledeceg linka:
http://www.resplendence.com/download/whocrashedSetup.exe
Ovaj program ce analizom pokusati proveriti koji drajver je uzrocnik greske.
Napomena: ovaj program zahteva instalaciju.



Dvoklikom pokreni instalaciju i klikni Next. Stikliraj opciju I Accept the agreement pa zatim ponovo na Next.
Program instaliraj na onu lokaciju i pod onim imenom koju ti program ponudi.
Klikni na Next i u sledecem prozoru klikni Next
Stikliraj opciju Create a Desktop Icon i potom klikni na Next pa zatim na Install.




Arrow Kada instaliras WhoCrashed program,pokreni ga.

Napomena: Ukoliko ti program izbaci obavestenje koje bi trebalo da izgleda ovako:

Klikni na Download the requested file from Microsoft site now i pricekaj da se proces
preuzimanja dodatnih fajlova i njihova instalacija dovrsi.



Kada se program pokrene klikni na dugme Analyze.
Kada program zavrsi analizu izbacice ti prozor sa obavestenjem. Klikni Ok.

Desni klik na prostor stranice programa sa izvestajem i izaberi opciju Select All.
Desni klik na prostor stranice programa sa izvestajem i izaberi opciju Copy
Otvori novi notepad i izaberi opciju Paste da bi kopirao sadrzaj loga u notepad.

Sada mozes zatvoriti program.

Arrow Okaci notepad sa sadrzajem loga u sledecu poruku.



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  • Pridružio: 13 Feb 2012
  • Poruke: 364

computer name: MARKOVIC-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: ASUSTeK Computer INC., M2N68-AM SE2
CPU: AuthenticAMD AMD Athlon(tm) II X2 215 Processor AMD586, level: 16
2 logical processors, active mask: 3
RAM: 2146738176 total




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Wed 12.11.2014 23:03:51 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrpamp.exe (nt+0x3FABC)
Bugcheck code: 0x7F (0x8, 0xFFFFFFFF801DF000, 0x0, 0x0)
Error: UNEXPECTED_KERNEL_MODE_TRAP
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
Google query: ntkrpamp.exe UNEXPECTED_KERNEL_MODE_TRAP



On Sun 9.11.2014 18:43:54 GMT your computer crashed
crash dump file: C:\Windows\Minidump\110914-14071-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3249E7)
Bugcheck code: 0x124 (0x0, 0xFFFFFFFF861554DC, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 9.11.2014 16:33:47 GMT your computer crashed
crash dump file: C:\Windows\Minidump\110914-12963-01.dmp
This was probably caused by the following module: hal.sys (hal+0x341E)
Bugcheck code: 0x7F (0xD, 0x0, 0x0, 0x0)
Error: UNEXPECTED_KERNEL_MODE_TRAP
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: hal.sys .
Google query: hal.sys UNEXPECTED_KERNEL_MODE_TRAP



On Sun 9.11.2014 14:20:16 GMT your computer crashed
crash dump file: C:\Windows\Minidump\110914-12916-01.dmp
This was probably caused by the following module: hal.sys (hal+0x32DC)
Bugcheck code: 0xA (0x72B83FCC, 0xFF, 0x1, 0xFFFFFFFF834342DC)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: hal.sys .
Google query: hal.sys IRQL_NOT_LESS_OR_EQUAL




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

4 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

hal.sys
ntkrpamp.exe

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

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  • Pridružio: 10 Okt 2005
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Odradi chkdsk po sledećem uputstvu (isto je i za WinXP i za Win7):

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  • Pridružio: 13 Feb 2012
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Odradio sam sve po uputstvu,sta dalje? Very Happy

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  • Pridružio: 10 Okt 2005
  • Poruke: 13526
  • Gde živiš: Beograd

Ništa. Very Happy
Prati da li će se opet pojavljivati BSOD, pa ako ga bude pošalji nam opet izveštaj Who Crashed programa.

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  • Pridružio: 13 Feb 2012
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Sada kad mi se je poslednji put restartovao nakon ovog uputstva sto sam uradio nije bilo BSOD-a vece je samo pocrnela slika na ekranu. Very Happy

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  • Pridružio: 10 Okt 2005
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Da li je chkdsk prijavio neke bad sektore, korumpirane fajlove?
Jesi li pratio temerature kompjutera? Je l' komp čist od prašine? Uradi i test fizičke površine hard diska, imaš na forumu uputstvo za MHDD.
Takođe, da li si instalirao neke nove drajvere pre pojave BSOD? Možda tu leži uzrok BSOD.

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  • Pridružio: 13 Feb 2012
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1-Chkdsk kaze the volume is clean i drugo nista ne pise.
2-Temperature nisam pratio.
3-Komp je cist,cistio sam ga pre oko nedelju dve.
4-Testove sam radio i sve je ok.
5-Nisam instalirao nikakve nove fajlove.
Ali vam mogu navesti to da sam pre windows 7 imao widnows xp Professional,komp mi se je restartovao sa BSOD-om i tada,ali je restartovanje sistema bilo malo proredjenije u odnosu na sada kada imam windows 7 koji imam vec jedno godinu dana,odnosno moj kom se tacnije restartuje vec ima godinu dana ali je u poslEdnje vreme krenuo malo ucestalije,nikada nisam imao normalan komp koji se ne restartuje,a nikako da ga odnesem u servis.Very Happy

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  • Pridružio: 10 Okt 2005
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Trebalo bi da proveriš temperature u toku rada kompjutera (hwinfo ima tu mogućnost, da pravi log temperatura), i da, ako umeš, promeniš pastu na procesoru ako se ispostavi da su temperature velike. Takođe, izvadi i očisti grafičku (ako nije integrisana) i RAM module.
Proveri i ima li nabubrelih i iscurelih kondenzatora na ploči.
Ili odnesi komp u servis, dugo vremena imaš taj problem, na dva operativna sistema. Verovatno je hardverski kvar koji se neće sam popraviti.

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