Windows 98 support shifts to CD

Windows 98 support shifts to CD

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Munir Kotadia
ZDNet UK
January 09, 2004, 13:15 GMT

Windows 98 will only be supported by Microsoft for another week; after that, users will have to rely on a free CD containing hints and tips

When Microsoft pulls the plug on Windows 98 support next Friday, the company will make available a free CD designed to help users "make the most of " the ageing operating system without any further assistance from the software giant.

Six years after its launch, Windows 98 is still used by around a quarter of Web surfers. Microsoft announced last year that it would stop supporting Windows 98 from 15 January 2004, meaning that millions of users will soon be left exposed when new exploits and vulnerabilities are discovered.

Lars Ahlgren, senior marketing manager at Microsoft, told ZDNet UK that the CD, which has been created in partnership with Future Publishing's Windows magazine, will provide hints and tips, technical content and exclusive Knowledge Base (KB) articles. The content will also be published on Microsoft's support Web sites. "We have made an arrangement with Future Publishing so we get Windows 98 content that is not just technical, it is also about how to get more from your Windows 98 machine. For those who have difficulties getting on the Web or want the content on a CD, we will ship them the CD for free if they call us or register on the Web," said Ahlgren.

Ahlgren also admitted that Microsoft is hoping to keep Windows 98 users' expectations low, so if there is a serious security breach that the company decides to fix, they will be pleasantly surprised. He said "it remains to be seen" if there will be further updates, but "we want to set expectations and over-deliver rather than under-deliver."

Users who need to do a clean install of Windows 98 will, for the moment, still be able to connect with the Windows Update service in order to install the most recent patches, but the future of this service is far from clear: "We have not yet made a decision when we are going to remove Windows update. We realise there is a huge install base out there so we will try to be as open and loud as possible with our decision," he said.

Ahlgren pointed out that certain patches released in the future could be generic and work on all Windows operating systems, including Windows 98. In that case, an update would be possible: "If the patch is a generic Windows patch that applies to Windows 98, it will be available," he said.

Before Microsoft does remove the live update function for Windows 98, users will be able to download and burn the patches onto a CD in case they are needed at a later date.

Last month, Microsoft began testing a security CD that was designed to enable users of older versions of Windows with low bandwidth connections to update their systems.


Microsoft said the Windows 98 support CD and the new content on its support Web sites should be available from 15 January 2004.



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Jel to mene neko proziva ?



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ma neeeeeeeee :-) :-D Laughing

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Ne ... A sto ???

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Sto bi mene neko prozivao na Win 98 ? Stvarno se pitam !?

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Ipak nek nam zivi Win98 !!!!!

Windows 98 lifeline 'prompted by Linux threat'

Munir Kotadia
ZDNet UK
January 13, 2004, 15:10 GMT



Tell us your opinion
Microsoft has extended support for Windows 98 because it is worried users may switch to Linux, say analysts




The growing threat from Linux is responsible for Microsoft's last-minute decision to extend the life of Windows 98. Analysts say there has never been a better time to try and negotiate a deal on the company's software.

Various research indicates that Windows 98 is still installed on about a quarter of all PCs, meaning that if Microsoft had stopped supporting the operating system as planned, the next time that a security bug was discovered, millions of PCs would be left vulnerable and users would be left with the option of either upgrading to a newer version of Windows, or looking for an alternative. Although many companies would upgrade because their applications or hardware require Windows, a significant chunk would be free to consider alternatives, such as Linux.

Lars Ahlgren, a senior marketing manager at Microsoft, told ZDNet UK that although Microsoft has not made any money from Windows 98 for some time, the company is keen to hold onto its customers and is hoping another couple of years getting used to the Windows look and feel will tie them in for life. "The more they are used to working one way, the more [it is] likely they will want to continue working that way, so it plays to our advantage. If they move to another operating system, they will need to rethink and relearn. For some people, that is painful. This is also why so many people are resisting an upgrade from Windows 98," he said.

James Governor, a principal analyst at RedMonk, said Microsoft didn't have much choice but to extend support for Windows 98, for two reasons. First, he said, Linux has become a real threat, and although it wouldn't have swallowed up all the old Windows 98 users, it would make a difference. "I'm not going to say a large chunk of the install base would have moved to Linux, but certainly there is an alternative there -- but I don't want to overstate that," he said. Governor also pointed out that unlike the dot-com boom years, companies simply can't afford to invest in new hardware in order to upgrade their operating system: "Given the terrible state that budgets have been in over the past few years and continue to be in, we are not seeing a lot of money being freed up. Companies are saying 'this is good enough so why should we change?'," he said.

Gary Barnett, research director at Ovum, said that although Linux is not a viable alternative for mainstream users at the moment, he expects that it will be in a year's time. This means, according to Barnett, that Microsoft is going to find it increasingly difficult to maintain its unfeasibly high profit margins. "Microsoft has always publicly said it does not negotiate or do special deals on price, but the truth is that Microsoft is going to be obliged to do an increasing number of them. We have already seen it in the Asia-Pacific region, where they hugely discounted Office. Linux has a crucial role in giving people choice and also [in] curbing the incredible margins Microsoft has been making out of Office," he said.
Governor agrees that Microsoft is going to take a hit when it comes to profit margins and advises firms to start negotiating: "With licensing issues, there is no way Microsoft is going to have its own way at the moment. Microsoft is and will respond to user pressure around software pricing. If users have felt in the past that they can't negotiate, now is the time because there is some real competition in desktops and that can only be good for customers," he said.

However, Annette Jump, an analyst at Gartner, said Microsoft will continue to have a huge advantage over Linux because so many companies have long-term commitments to Windows-based applications, meaning the cost of migrating those applications would overshadow any Microsoft licensing fees: "When companies start seriously thinking about Linux, they quickly realise that it is not simple. Generally, a company or department with 1,000 PCs will have around 100 applications that would need to be moved over to Linux. They would immediately save on the cost of operating-system licence but they will have to spend money on educating their users and migrating their systems," she said.


Preuzeto sa : http://news.zdnet.co.uk/software/windows/0,39020396,39119059,00.htm

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